Please allow up to 10 working days for delivery
Goods must be returned in their original packaging, together with the invoice/reciept and in a saleable condition to the following address:
Medi- Direct International Ltd,
Unit 1 Holly Court Business Park,
Landmere Lane,
Edwalton,
Nottingham,
NG12 4DG.
If you have purchased PainGone please call customer services, before returning the product for guidance. For your protection use recorded-deliver service to return any product and keep the reciept so that in the event that it is lost it can be traced. If we do not recieve the product back you will be liable for the purchase price as we cannot issue a refund. Please note you will be responsible for returning the good to us unless we delivered the item to you in error or the item is faulty.
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order within 7 working days, beginning with the day after delivery. However, though this applies to all our range, we cannot accept cancellations for products where the item has been unsealed.
A 2 - year warranty, against, malfunction, from the date of receipt is given with all electrical goods; a replacement cannot be given for a malfunction arising from misuse or accidental damage.